Outlook Keeps Asking for Password in Office 365Īre you a Microsoft 365 user? A lot of people experience login issues after migrating to this platform.
Save the changes and exit the settings. Turn off “Always prompt for logon credentials” in the “Security” section. Make sure “Remember Password” is enabled. Select your account and find the “Change” option. Open Outlook, click “File,” then “Account Settings.”. Check the following settings to ensure this isn’t the case. Sometimes, the popup isn’t related to an error but your preferences within the app. Select “Remove” to delete the credentials.Īlthough you’ll be prompted to enter your password next time you open Outlook, you can be sure the program saves the correct credentials this time. Click the arrow button to expand the section. Find your email account in the “Generic Credentials” section. Open your “Credential Manager” and pick “Windows Credentials.”. Search for “Control Panel” in your taskbar. If you’re unsure whether the app has saved the correct login credentials, removing them completely is the best course of action. Right-click “Outlook,” and select “New,” then “Key” and name it “AutoDiscover.” Delete Your Credentials Tip: If you can’t find the “AutoDiscover” key in the path above, create one. Close the registry and restart your PC. 
Name the key “ExcludeExplicitO365Endpoint” and make sure the value is “1” in the appropriate field. Select “New,” then “DWORD (32-bit) Value.”. Right-click on the right side of the window. In the Registry Editor, navigate to this location: HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\AutoDiscover. Open your Registry Editor from your taskbar. Before making any changes, it might be a good idea to back up your registry in case something goes wrong in the process. Fortunately, modifying your registry can usually eliminate this issue. This problem is related to the program trying to connect to Microsoft 365 even if you aren’t a user. In some versions of Outlook, a system bug can cause authentication issues. If you’ve made sure you’ve entered your password correctly, but the dialogue box just won’t go away, consider these solutions. A faulty internet connection and incorrect login credentials are just two of them. Outlook Keeps Asking for Your Password on a Windows 11 PCĪn Outlook program that persistently requests your password on Windows 11 can happen for many reasons. Before you make a new account or migrate to a completely different platform, try the fixes below. In some cases, the dialogue box pops up every time users open the program in others, the prompt interrupts the user randomly. A common troublesome issue is Outlook keeps asking for password login credentials.
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